Toyota of Lincoln Park FAQs - Your Go-To Toyota Dealership
Toyota of Lincoln Park – General Dealership FAQs
Get quick, reliable answers to the most common questions about our dealership, inventory, service options, financing, and more—all in one convenient place.
These FAQs reflect how we support drivers at Toyota of Lincoln Park in Chicago, IL. Whether you're shopping for a new Toyota, exploring used vehicles, scheduling service, or getting pre-approved for financing, our team is here to help every step of the way.
- Sales & Inventory: Availability, test drives, and new/used Toyota details.
- Service & Parts: Scheduling, maintenance, diagnostics, and repairs.
- Financing: Lease terms, loans, payments, and trade-in support.
Don’t see your question? Contact us and our team will get back to you quickly.
Q: What types of vehicles does Toyota of Lincoln Park sell?
We offer a full lineup of new Toyota models along with a wide selection of carefully inspected pre-owned vehicles from many different brands. Whether you're searching for a fuel-efficient commuter, a family-friendly SUV, a rugged truck, or an electrified option, we provide something for every lifestyle.
Our inventory updates frequently, so you’ll find the latest Toyota models as well as budget-friendly used and certified options. You can browse online anytime or visit our showroom to see what's currently available.
Looking for something specific? Let our team know and we’ll help find it through our Chicago-area network or assist with a factory order.
Q: Do you offer test drives for new and used Toyota vehicles?
Absolutely. You can test drive any new Toyota or pre-owned vehicle on our lot. For the best availability, we recommend scheduling ahead, but walk-ins are welcome based on inventory.
- Walk-ins welcome: Based on current availability
- Appointments: Hold your preferred time slot
Q: Do you sell used vehicles that aren’t Toyota models?
Yes! Our pre-owned inventory includes a variety of makes and body styles, from compact sedans to spacious SUVs. Every used vehicle undergoes a quality inspection for safety and reliability.
If you're searching for a specific make or model, our team can look across local auctions and dealership networks throughout Chicago and nearby neighborhoods.
- Used inventory: Many makes and models available
- Toyota Certified Used Vehicles: Low mileage + warranty benefits
Ask about Toyota Certified options for added peace of mind, including warranty coverage and roadside assistance.
Q: Can I trade in my current vehicle?
Yes! We accept trade-ins of most makes and models. Your trade-in value can be applied toward the purchase or lease of a new or pre-owned vehicle.
You can also start online with our digital trade-in estimator. When you bring your vehicle in, a member of our appraisal team will complete an in-person inspection and finalize your offer.
- Free appraisal: Online or in-person
- Competitive value: Based on market data and vehicle condition
If your vehicle is financed, we’ll contact your lender for the payoff information and handle the paperwork for you.
Q: What warranties come with a new Toyota?
New Toyota vehicles include excellent warranty coverage backed by nationwide support and additional hybrid-specific protection for eligible models.
- Basic Coverage: 3-year/36,000-mile
- Powertrain: 5-year/60,000-mile
- Hybrid Battery Warranty: Up to 10-year/150,000-mile (model dependent)
- Roadside Assistance: 2-year/unlimited miles
Q: What are the Sales and Service hours?
Our Sales Department is open Monday-Friday 9:00am - 8:00pm, Saturday 9:00am - 6:00pm, and is closed on Sunday, while the Service Department is open Monday-Friday 7:00am - 7:00pm, Saturday 8:00am - 5:00pm, and is closed on Sunday.
Q: What payment methods do you accept?
We offer several payment options depending on whether you're paying a deposit, purchasing a vehicle, or covering a service visit. Our finance team can walk you through any payment-related questions or timelines.
Traditional payment methods, dealership financing programs, and online payment options are all available for your convenience.
Q: What is your return or exchange policy on vehicle purchases?
Vehicle purchases in Illinois are typically final per state regulations, but customer satisfaction is our priority. If concerns arise after your purchase, reach out to us and we’ll work with you to explore potential solutions, including trading into a different vehicle.
For service visits, we stand behind our work. If something doesn't feel right after a repair, let us know and we’ll take care of it promptly.
Q: Do you offer discounts for military members or first responders?
Yes. Toyota offers special programs for eligible military members and recent college graduates. Typically this includes a $500 rebate that can be applied toward select new Toyota models.
Contact Toyota of Lincoln Park to confirm eligibility and available program details.
Q: How do I schedule service at Toyota of Lincoln Park?
You can schedule a service appointment online or by calling our service department. Simply choose your services, pick a date, and we’ll confirm your visit.
- Online: Use the “Schedule Service” link
- By Phone: Call our service department directly
- Updates: Receive confirmation via phone or text
Q: How long does service usually take?
Service times vary depending on the work needed and whether parts must be ordered. When you check in, your service advisor will provide a time estimate based on your appointment.
- Inspection first: Some repairs require diagnostic evaluation
- Parts availability: Special orders may extend completion time
- Updates: Provided as your vehicle is serviced
Q: Do you work with all credit types for financing?
Yes. Our finance team partners with a broad network of lenders to help customers with all types of credit histories, including first-time buyers, rebuilding credit, and established credit profiles.
- Lender variety: Access to competitive loan and lease options
- Flexible programs: Designed to fit your budget and goals
Plus, you can get pre-approved from the comfort of home with our secure online financing application.
Q: What makes Toyota of Lincoln Park different from other dealerships?
We’re committed to providing a transparent, customer-focused experience for drivers throughout Chicago and surrounding neighborhoods like Lincoln Park, Lakeview, and Old Town. Everything from sales, service, and financing, we ensure you're up-to date on what's going on, and confident in any decisions made.
Join the many customers who have trusted us for years and experience the Toyota of Lincoln Park difference.
- Toyota experts: Knowledgeable team for sales, service, and genuine Toyota parts
- Transparent processes: Fair pricing, easy financing, honest trade-in evaluations
- Community roots: Proud supporters of local events and Chicago-area initiatives
We look forward to welcoming you to Toyota of Lincoln Park and helping you with all your automotive needs.